eAuthorize 4.0

eAuthorize 4 not compatible with FileMaker 11

Monday, April 12th, 2010 | eAuthorize 3.5, eAuthorize 4.0, eAuthorize 5.0 | Comments Off

We have recently gotten several reports of eAuthorize 4 not working with FileMaker 11 on the Mac OS.  After our own testing, we have found this to be the case.  While eAuthorize 4 appears in the preferences list, you will receive the error message that the plug-in can not be enabled.

The resolution to this problem is to upgrade from eAuthorize 4 to eAuthorize 5.1.

Registration Errors/Permission Errors

Tuesday, February 16th, 2010 | Events 3.0, Events 4.0, Events 4.5, FAQ, eAuthorize 3.5, eAuthorize 4.0, eAuthorize 5.0 | Comments Off

Registering your plug-in by entering your license information in the plug-in configuration screen will sometimes fail due to permission issues (i.e. forgets the registration or cannot create registration) file on the installation computer. When this happens, typically it can be resolved by logging in with an account that has administrative permissions and then conducting the registration.

However, in cases of a networked computing environment that uses centralized authentication and application servers, there can still be problems with the permissions that prevent the plugin from storing and retrieving the necessary license info. The best resolution in such a case it to register the plug-in by using the plug-in’s built in registration function call.

From a startup script in your database, simply call the plug-in with the registration function and pass the necessary license code parameters. That way every time the database is opened the plug-in will be automatically registered.

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Does data transfer via eAuthorize automatically or does it require a user interface?

Monday, February 8th, 2010 | FAQ, eAuthorize 3.5, eAuthorize 4.0, eAuthorize 5.0 | Comments Off

It doesn’t require that you login to any interface on the payment gateway. You never have to leave your database to conduct the charge. You can fully integrate it into your database so you can pull up the record that contains the card info you wish to charge and press a button to execute a FileMaker script that will do the payment processing … instantly and without you ever having to leave your database.

Is the information sent via eAuthorize more secure, encrypted?

Monday, February 8th, 2010 | FAQ, eAuthorize 3.5, eAuthorize 4.0, eAuthorize 5.0 | Comments Off

The information is transferred to the payment gateway over a standard Internet connection. The entire transfer is done using encryption to provide security as the credit card information and response is sent and received.

We currently pass credit card data to the payment gateway via an import file. How is eAuthorize different, can it help us?

Monday, February 8th, 2010 | FAQ, eAuthorize 3.5, eAuthorize 4.0, eAuthorize 5.0 | Comments Off

If you are currently exporting your transactions from your database in a file, uploading that specially formatted file to a payment processor, and then the processor is running the transactions, eAuthorize can help

The advantage of eAuthorize is that it will send the transaction straight from the database to the gateway, and eAuthorize will be able to receive an immediate response back from the payment gateway as to whether the charge was approved or not. So, it’s instantaneous and it allows the scripting in the database to check the result of the charge so different things can be done depending on the result of the charge request. These are things you can’t do when you’re batch processing them via an upload file.

Phishing Email Scam Authorize.Net

Saturday, February 6th, 2010 | General, eAuthorize 3.5, eAuthorize 4.0, eAuthorize 5.0 | Comments Off

We been alerted to a phishing email that many of Authroize.net merchants have been receiving. It appears to come from Authorize.Net and wants you to click a link to reactivate your account. Please don’t do this! If you receive any email that raises concerns with you, please contact Authroize.net immediately!

Here is what the email looks like:

Dear Authorize Customer,

We are sorry to inform you that your online services are expired, and must be renewed immediately, if you intend to use these services in the future, and prevent any similarly situations you must take action at once!

Sign in to begin the verification process.

THIS IS NOT FROM AUTHORIZE.NET

eAuthorize 4 Compatible with FileMaker 10

Wednesday, March 11th, 2009 | eAuthorize 4.0 | Comments Off

Several eAuthorize 4 users have confirmed they are successfully using eAuthorize 4 with FileMaker 10.

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