Category: FAQ

Using eAuthorize with Terminal Server

Several of our clients have reported that they are running the eAuthorize plugin in a terminal server environment. Our plugin runs inside of FileMaker, so if FileMaker is supported in this configuration, then our plugin should be as well. If

Tagged with: , New MasterCard and Discover Processing Requirements – Update

Recently, users of where notified of changes to the gateway prompted by MasterCard and Discover modifying their rules concerning the processing of debit, prepaid and gift cards. We have been researching the impact of these changes on the eAuthorize

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eAuthorize 5.1 compatible with FileMaker 11

WorqSmart is pleased to announce that we have tested eAuthorize 5.1 and can confirm that it is compatible with FileMaker 11.

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eAuthorize 4 not compatible with FileMaker 11

We have recently gotten several reports of eAuthorize 4 not working with FileMaker 11 on the Mac OS.  After our own testing, we have found this to be the case.  While eAuthorize 4 appears in the preferences list, you will

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Registration Errors/Permission Errors

Registering your plug-in by entering your license information in the plug-in configuration screen will sometimes fail due to permission issues (i.e. forgets the registration or cannot create registration) file on the installation computer. When this happens, typically it can be

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Does data transfer via eAuthorize automatically or does it require a user interface?

It doesn’t require that you login to any interface on the payment gateway. You never have to leave your database to conduct the charge. You can fully integrate it into your database so you can pull up the record that

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Is the information sent via eAuthorize more secure, encrypted?

The information is transferred to the payment gateway over a standard Internet connection. The entire transfer is done using encryption to provide security as the credit card information and response is sent and received.

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We currently pass credit card data to the payment gateway via an import file. How is eAuthorize different, can it help us?

If you are currently exporting your transactions from your database in a file, uploading that specially formatted file to a payment processor, and then the processor is running the transactions, eAuthorize can help The advantage of eAuthorize is that it

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Phishing Email Scam Authorize.Net

We been alerted to a phishing email that many of merchants have been receiving. It appears to come from Authorize.Net and wants you to click a link to reactivate your account. Please don’t do this! If you receive any

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eAuthorize 5.1.3 – Bug Fix Release

The purpose of this release is to correct three bugs that have come to our attention since the initial release of this product. These fixes are specifically for the the Paypal Gateway, as no other gateways were impacted by these

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